We collect information about you in various ways when you use our Services. We collect personal information you provide to us. We may collect your name, picture, email address, postal address, phone number, fax number, personal habits, demographics and other information you provide us while using our Services. We also collect credit card numbers and other payment information when you purchase services from an affiliated health care provider through our Services. We may also obtain information from other sources and combine that with information we collect on our Services.
If you become a patient of a health care provider affiliated with TruleeHealth, with your consent we may collect health information about you relating to your treatment such as your medical history, and allergies to medications to provide you with continuous services through other affiliated health care providers.
When you visit our Services, some information is automatically collected. For example, when you visit our Services your computer's operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our site are logged automatically. We may collect information about your usage and activity and information about your device, such as your device and operating system type, wireless carrier, and device IDs, on our mobile applications.
Web Beacons. We may collect information using Web beacons. Web beacons are electronic images that may be used on our Services or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
We collect information from you when you fill out a form, enter information on our site, or check out after purchasing our services.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Operate and improve our Services, products, and services;
Understand you and your preferences to enhance your experience and enjoyment using our Services, products, and services;
Refer you to a health care professional for consultation and treatment;
Process and deliver contest entries and rewards;
Respond to your comments and questions and provide customer service;
Provide and deliver products and services you request;
Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
Communicate with you about new contests, promotions, and rewards, upcoming events, and other news about products and services offered by TruleeHealth and our selected partners;
Link or combine it with other information we get from third parties to help understand your needs and provide you with better service; and
Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
To send periodic emails regarding your services.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. Please be aware, however, that no transmission of information via the internet can be entirely secure. You should, therefore, always use caution when submitting PII online.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies, some features will be disabled that make your site experience more efficient, and some of our services will not function properly.
We do not sell, trade, or otherwise transfer your PII to outside parties unless we provide you with advance notice. This notice requirement does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate in order to comply with the law or a legal process, enforce our site policies, or protect our own or others' rights, property, or safety. If we become involved in a merger, acquisition, or any form of sale of assets, we will provide notice to you before your PII becomes subject to a different privacy statement.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third party products or services on our website.
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
According to CalOPPA we agree to the following:>
Users can visit our site anonymously
Users are able to change their personal information by emailing us at ClientCare@TruleeHealth.com.
We honor DNT signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
Our site does not allow third party behavioral tracking.
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take responsive action. Should a data breach occur, we will notify the users via email within seven business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
If at any time you would like to unsubscribe from receiving future emails, you can email us at or unsubscribe from any bulk email that we send to you. We use well-known email tools with clearly-defined unsubscribe functionality. We will remove you from ALL correspondence within three business days of request or sooner.
FOR TruleeHealth'S HANDLING OF YOUR PERSONAL HEALTH INFORMATION (PHI) AND YOUR RIGHTS REGARDING PHI PLEASE VIEW OUR HIPAA AUTHORIZATION BY CLICKING HERE.
If you have any questions about this Policy, please contact us at support@TruleeHealth.com. or send us a note at:
1201 US Hwy 1
North Palm Beach, FL 33408
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